How SER Group’s Acquisitions of Klippa and AFI Solutions Benefit End-Users

 

SER Group recently made two strategic acquisitions that are likely to impact its users significantly. The company has acquired Klippa, a provider of Intelligent Document Processing (IDP) solutions, and AFI Solutions, a specialist in SAP-based document automation. These acquisitions reflect an effort to enhance SER Group’s capabilities in content automation, with a clear focus on practical benefits for end-users.

This blog analyses how these acquisitions are set to improve the efficiency and functionality of the Doxis Intelligent Content Automation (Doxis ICA) platform, particularly for organizations looking to streamline document-centric processes and integrate content management into their existing systems.

Integrating Intelligent Document Processing with Klippa

One of the main challenges for organizations today is handling large volumes of documents efficiently. Manual data entry, document classification, and verification are time-consuming and prone to errors. To address this, SER Group acquired Klippa, a company known for its IDP solutions.

What Does This Mean for End-Users?

The integration of Klippa’s technology into Doxis ICA will allow users to automate a range of document-related tasks. This includes the ability to read, sort, extract, and verify information from documents such as invoices, identification papers, shipping records, and customs documentation. By automating these processes, users can reduce manual effort and improve accuracy.

For example, finance departments can automate invoice processing, significantly reducing the time spent on data extraction and verification. Similarly, logistics companies can streamline customs documentation, minimizing errors that can delay shipments.

Klippa’s platform, known as DocHorizon, offers features that help users visually design AI workflows. This means users can create customized automation flows without needing advanced coding skills. For companies that manage various types of documents daily, this ability to set up automation processes independently can save time and reduce reliance on IT support.

The inclusion of Klippa’s IDP capabilities within the Doxis ICA platform is likely to benefit industries where document processing is critical, such as finance, logistics, and manufacturing. By reducing manual data entry and increasing the accuracy of document handling, users can achieve faster turnaround times and lower operational costs.

Enhancing SAP Document Automation with AFI Solutions

Managing document-centric processes within SAP environments is a challenge for many enterprises. Tasks like processing purchase orders, managing invoices, and handling customer documents can be time-consuming if done manually. To address this, SER Group acquired AFI Solutions, a company that specializes in SAP-based document automation.

What Does This Mean for End-Users?

The acquisition of AFI Solutions is particularly relevant for organizations that use SAP as a core system. AFI’s expertise in automating purchase-to-pay (P2P) and order-to-cash (O2C) processes will be integrated into Doxis ICA, providing users with tools to streamline document handling within SAP environments.

For end-users, this means automating the processing of purchase orders and invoices directly within their existing SAP systems. This integration reduces manual work, minimizes data entry errors, and ensures compliance with regulations, including those related to electronic invoicing.

The establishment of a new SAP Center of Excellence within SER Group, supported by AFI’s team of over 100 SAP experts, will provide ongoing support and guidance. This will help users optimize their SAP-based workflows, especially during transitions like migrating to SAP S/4HANA.

By combining AFI’s automation capabilities with Doxis ICA, users can also improve connectivity between SAP and other business applications. This helps create a more integrated document ecosystem, reducing the time needed to process documents and enhancing data accuracy.

Practical Benefits of Combined Capabilities

SER Group’s acquisition of both Klippa and AFI Solutions aligns with a growing need for efficient and integrated document management. By combining Klippa’s IDP technology with AFI’s SAP automation expertise, the Doxis ICA platform will offer a more comprehensive set of tools for end-users.

Faster Document Processing: One of the main benefits for users is faster document processing. Automating tasks like data extraction, classification, and archiving reduces the workload on employees, allowing them to focus on more strategic tasks. This also improves processing speed, which is critical in industries where time-sensitive document handling is essential.

Improved Data Accuracy: Manual data entry often leads to errors, which can affect financial records, shipping documents, and other critical paperwork. By automating data extraction and validation, users can reduce the risk of errors, leading to more reliable records and lower chances of compliance issues.

Enhanced Integration: Integrating document automation into SAP systems ensures that data flows seamlessly between document management and business processes. This makes it easier for users to maintain consistent records and reduces the effort required to synchronize data between systems.

Customizable Workflows: The ability to create AI-driven content apps tailored to specific business needs helps users adapt automation to their unique workflows. This flexibility is important for organizations that handle diverse document types and need solutions that can be configured without significant technical expertise.

Industry-Specific Use Cases

The impact of these acquisitions can vary across industries. Here are a few examples of how specific sectors might benefit:

Finance: Automated invoice processing helps reduce the time spent on manual data entry and validation. This speeds up payment cycles and ensures better compliance with financial regulations.

Manufacturing: Automating purchase order processing and integrating data with ERP systems helps manufacturers manage supply chain documentation more efficiently, reducing the risk of delays.

Logistics: Automating customs documentation and shipment records helps streamline the shipping process, reducing bottlenecks and ensuring accurate record-keeping.

Healthcare: Managing patient records and automating administrative documents can improve data accuracy and reduce the time required for document management in healthcare settings.

Moving Towards a Unified Platform

These acquisitions indicate SER Group’s focus on providing users with a more unified content automation platform. By integrating advanced IDP and SAP document automation features into Doxis ICA, users gain access to a broader set of tools within a single system.

This approach reduces the need to rely on multiple, disconnected tools, simplifying IT management and improving user experience. The goal is to offer a platform that supports various content automation needs without requiring complex integrations or extensive customization.

For users, this means a smoother transition to automated workflows, regardless of their industry or document management requirements. The platform’s ability to integrate with existing systems and support AI-driven content management makes it well-suited for businesses aiming to optimize their document-centric processes.

Conclusion

SER Group’s acquisitions of Klippa and AFI Solutions are set to enhance the Doxis ICA platform, making it more capable of addressing modern content automation challenges. By focusing on intelligent document processing and SAP document automation, SER Group is offering users practical tools to reduce manual effort, improve data accuracy, and integrate seamlessly with enterprise systems.

The combined capabilities of Klippa and AFI Solutions will enable users to automate complex document workflows more efficiently. As digital transformation accelerates, the need for smarter, integrated solutions is growing, and SER Group’s enhanced platform is well-positioned to meet this demand.

For organizations looking to modernize their document management practices, the updated Doxis ICA platform provides a clear path toward streamlined operations, reduced costs, and better integration with existing systems.

Author: Abhishek Dubey, Analyst, at QKS Group